Congratulations on the settlement of your home! It was an honor to be a part of this wonderful time in your life.

While I hope this experience was a positive one for you, I know there is always room for improvement. Your candid response to the survey provides the feedback that I need to continue to improve the quality of service that I provide.


Contact Information
Name
New Phone Number
Email Address
Did you buy or sell a home with Elke? Bought
Sold
Both

Please check the answer that is most descriptive of the service you received from Elke
What is your overall impression of Elke's services?Excellent
Good
Poor
Do you feel that Elke really cared about you and your Real Estate needs?Very Much
Somewhat
Not at all
Will you be recommending Elke's services to friends and family?Yes
No
Do you feel Elke was available when you needed her?All the time
Sometimes
Not enough
Not at all
Does Elke have good knowledge of the Marketplace?Excellent
Good
Somewhat
Not at all
Doe Elke have good knowledge of Real Estate?Excellent
Good
Somewhat
Not at all
How do you feel your problems were handled?Immediately & Expertly
Good
Could have been handled better
Not at all
Do you feel your phone calls were returned in a timely manner?Yes-all the time
Sometimes
Only after leaving several messages
Not at all
Do you feel that Elke listened to you?Yes-all the time
Sometimes
Not at all

Please answer the following questions as honestly and openly as possible:
Why did you choose to work with Elke?
What could Elke do to improve her service and provide a more positive Real Estate experience?
Any additional comments that Elke can use on her website and/or her marketing materials?

Thank you for taking the time to complete this evaluation of my services. I look forward to a long and satisfying business relationship with you. Sincerely, Elke Thornton-Husch